Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,600+ team members ("Inkers"), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and that's important to all Inkers - no matter what role they're in.
Please Note: The hours for this Part-Time position are Monday-Friday 8am-12pm (20 hrs per week).
Are you passionate about creating a happy, healthy and productive environment? Do you enjoy organizing group events that WOW! participants? Are you confident in your ability to take the lead and get things done?
If so - and you have a track record to back it up - read on!
How you'll make a difference:
You will support Custom Ink as a great place to work by...
Promoting positivity and reinforcing our Core Values and character in your daily interactions with team members, vendors, and visitors
Connecting Inkers to the company and to one another
Optimizing team participation and satisfaction in activities & events
Building relationships with key partners and vendors to support office functions
Ensuring we are receiving the best possible prices
Coordinating and ensuring proper execution of programs
Taking the on-site lead in solving facilities issues
What you'll do:
At Custom Ink we deliver the "WOW" to our customers; in Team Environment we work together to deliver the "WOW" to our Inkers. In this role, you will juggle many "plates" to ensure smooth, reliable day-to-day office operations.
Located in Charlottesville, Virginia, the Team Environment Coordinator will help make the magic happen by coordinating services and activities to create a comfortable and uplifting workplace that takes care of our Inkers. Your work will directly impact team satisfaction so you must understand what it means to be an Inker and demonstrate our Core Values in all that you do. Accordingly, you must effectively prioritize projects and tasks, appreciate and attend to the smallest details, and be hungry to tackle everything that comes your way. You will report to the Team Environment Associate Manager and work closely with Team Environment, other internal team members and outside vendors to support Custom Ink as a great place to work.
A typical day in the office may include:
Creating and maintaining an environment to support our Inkers
Ensuring the look & feel of our office, promoting positivity and reinforcing our Core Values, character, and personality
Collaborating with Team Environment and Inkers represented company-wide from coast-to-coast
Communicating using the Custom Ink "Communication Lense"
Assisting in the planning and execution of company events, contributing to local events to ensure Inkers have opportunities to participate and connect with other Inkers
Optimizing satisfaction, presentation, and cost of meal, snack and beverage services
Keeping team members safe through office/facilities compliance and emergency planning/training, helping to develop associated policies/procedures/action plans
Celebrating and recognizing team member life events
Managing facilities ticketing system
To that end, you must be personable, helpful and responsive, and be able to effectively address immediate office and facilities-related issues alongside event planning and project work. Finally, you will also contribute to Team Development-related initiatives and offer general administrative support to various team members and leaders.
How you'll be measured:
Custom Ink believes strongly in helping ease the unnecessary stress and distractions that work and life sometimes present. Accordingly, the key measures of success for this role will be:
Positive tone and impact on environment
Team satisfaction with events, programs, workspace, facilities, and food
Timely resolution of facility and office-related requests/problems
Ability to stay within budget and assist in cost savings
Safe, secure, compliant facility
Effective space planning and smooth internal workstation moves
Over time, we will establish quantitative metrics and goals in each of these areas.
What we're looking for:
This role is critical to overall team satisfaction and supporting Custom Ink as a great place to work. Accordingly, the ideal candidate will be strong in the following areas:
Proven track record of performance and being a team player
Positive, customer-focused, results-oriented attitude
Ability to prioritize and multitask
Excellent written and verbal communication skills
Demonstrated creative problem-solving and flexibility
Proficiency in Microsoft Office and all aspects of Google Docs
Graphic design and/or photography skills are a plus
Experience in event planning or the restaurant/hospitality industry
Experience with office administration systems/procedures
Experience with OSHA compliance standards is a plus
Ability to lift up to 50 lbs
The hours for this position are Monday-Friday 8am-12pm (20 hrs per week).
In addition, you must share our Core Values--practicing the Golden Rule, taking Ownership and driving and embracing Innovation.
This position requires a high level of flexibility to assist the team at the time help is needed the most, and may require weekend or evening availability on an on-going basis.
Please include a cover letter to ensure full consideration.